What Is Arbitration In Insurance? 3 Awesome Concepts You Should Know!

Have you heard of the term arbitration and wondered, what is arbitration in insurance? In insurance, commonly in business type, arbitration is used in settling an insurance dispute between the insurance agent and client.

The disagreement might be severe, so to avoid bringing it to court, both the agent and client present their case to an independent individual called arbitrator, who has the official right to settle a dispute. Once the arbitrator has resolved the disagreement between two parties, one has to pay for the damages over the insurance policy.

what is arbitration in insurance

Insurance dispute usually occurs when an insurance provider and policyholder disagree with the terms and conditions of the insurance policy. The most common reasons why insurance disputes arise are denials during insurance claims and the slow process of payouts. When the disagreement between two parties seems not to be solved, it may include filing complaints in court.

However, it is not necessary to bring every disagreement to a judiciary court. Both parties could always resolve through the arbitration process, which involves the insurance provider, policyholder, and the arbitrator to resolve the dispute. To learn more, continue reading as we teach you the concepts regarding arbitration.


Concepts About Arbitration In Insurance

When a dispute occurs between the insurance agent and the client, arbitration can resolve the problem. The judiciary court is not needed to determine the disagreement between the agent and client when an arbitrator can review the scenarios and conditions on the insurance policy. Without further ado, here are three concepts on what is arbitration in insurance.


Concept #1. Types of arbitration

Arbitration includes two types, specifically binding and non-binding. Before the meeting is held in binding arbitration, both the insurance provider and policyholder should agree on the arbitrator’s decision afterward. During this type of arbitration, the arbitrator listens to each party’s claims then decides who is at fault and how much payment for the damages is needed. Once the arbitrator has determined, no one can appeal against it as they had agreed before the meeting started.

For the non-binding arbitration, both parties agree to have an arbitrator resolve the issue between them. The arbitrator’s duty would be to review the dispute’s facts and decide the person responsible for the argument and the amount payable for the damages caused. Once the arbitrator has made the decision, both parties have the right to agree or disagree with the decision. If they disagreed with the arbitrator, then they will bring the case to the judiciary court.

Furthermore, the arbitration could either be mandatory or voluntary, depending on the decision agreed by both parties. It is mandatory when the contract includes an arbitration clause dictating that arbitration should resolve the dispute. On the other hand, it is voluntary when no arbitration clause is written on the insurance policy. Both parties will then decide to settle the dispute through arbitration without involving the judicial court anymore. I guess it’s helpful if you know what is insurance defense.


Concept #2. Arbitration clause

The arbitration clause requires both the insurance provider and policyholder to resolve the ongoing dispute regarding the insurance policy. It is an alternative dispute resolution clause in an insurance contract wherein it requires the parties to solve the disagreement regarding the contract without concerning the judiciary court. This means that whenever a dispute arises over the insurance contract, the agent and client should appoint an arbitrator to review the facts and policy and decide who is liable and the payment amount for the damages.

Additionally, the arbitration clause is commonly used to reduce the costs incurred by both parties, the provider and policyholder of the insurance, during prolonged court trials. As the expenses are minimized, the insurance company will not be forced to increase their rates in their contracts every year, benefitting the future policyholders. Also, because the insurance contract includes the arbitration clause, it is necessary to review your policy to be knowledgeable if you need to file a claim.


Concept #3. Benefits of arbitration

Generally, the arbitration benefits both the insurance provider and policyholder. The first benefit in resolving an insurance dispute through arbitration would be the expenses. Typically, when you file a case in a judiciary court, it usually takes years to end.

When the insurance dispute goes through the court appeal’s process, you might need to wait for several years for it to be resolved, which is usually almost two years longer than arbitration for the disagreement.

If the court takes years to solve a case, then the overall fees for your attorney, court, and other expenses while the case is ongoing would be too heavy for your pocket. Arbitration provides a quicker process to review the policies than litigation, which means that you can save more money.

Moreover, another benefit that the arbitration could provide would be time efficiency. The issue between the insurance agent and client can be resolved in a short time, which means that you can be satisfied with the decision made by the arbitrator as soon as you want and not wait for several years for the court decision.

Anyway, you can read articles related to this topic; understand what is master policy in health insurance.


Final Tips

And those are the three guides on what is arbitration in insurance. Insurance disputes could not be avoided, especially when the insurance provider pays the policyholder’s insurance claim lesser than expected. In settling this kind of dispute, arbitration is the most convenient process to consider as you do not have to spend so much money on this because of the quick approach.

Do you want to read more articles related to this? Read why does insurance provide peace of mind.

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